Refund policy
Refund Policy
14-Day Return Request Window
You have 14 days from the date of delivery to request a return. Contact us within that window and we will take it from there.
Eligibility
Items must be unused, in their original packaging, and in the same condition you received them.
Damaged, Defective, or Not as Described
Email support@omniflint.com within 14 days of delivery with your order number and photos. We will arrange a full refund or a free replacement at no cost to you. In most cases we resolve this without asking you to ship the item back.
Change of Mind
If you simply want to return an item, email support@omniflint.com with your order number and we will send you return instructions and a return address. Returns are shipped internationally, and return shipping is at your expense. Contact us first and we will tell you the expected cost before you commit to anything.
Refund Processing
Once your return is approved, refunds are issued to the original payment method within 5–10 business days.
Non-Returnable
Sale items and gift cards are final sale.
Contact
Email: support@omniflint.com. We reply on business days.
Operated by Noah Davidov LTD, company number 516736451, Nachum Gutman 16/1, Beer Sheva, Israel.